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Application stages

Our application procedure is designed to find out how you measure up to the challenge of being a communications operator. So naturally, it’s fairly challenging in itself, and can take up to eight weeks to complete.

The assessment process is made up of several sections, including a typing test.

Assessment day (including verbal tests, role plays and an interview)

If you meet the criteria and your initial application is approved, the next stage is to attend an assessment day. This will consist of verbal tests, interactive role-play exercises and a formal, structured interview. Together, these exercises will test your communication skills and your ability to think on your feet, making quick decisions based on sound judgement.

For a thorough guide to our recruitment process and pre-employment checks, see our applicant help section. It’s essential that you read this.

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