The Community Trigger is
a process introduced by the Government as part of the
Anti-Social Behaviour, Crime and Policing Act to help police, local
authorities, housing associations and clinical commissioning groups
to tackle anti-social behaviour (ASB)..
You can activate the Community Trigger if you have reported
incidents of ASB to the police or other partner agencies and feel
no one is dealing effectively with the problems you are
experiencing. Once activated, the Community Trigger will
bring together your local police, council and housing provider who
will review your case.
The Community Trigger can be used by individuals, businesses or
communities whose case meets the following criteria:
- If you have made three reports of
ASB to police, your local council or your local housing provider
during a six month period and you feel nothing has been done.
- More than one person or group has
made three reports of ASB involving the same location, culprit or
problem to police, local council or housing provider within six
It does not matter which organisation you have reported the problem
to previously, as long as the report has been made three times to
police, your council or housing association.
How do I activate the Community Trigger?
Report your incident of ASB to
police via the non-emergency number 101 or contact your district /
borough council by clicking here.
When speaking to police, advise the
call taker that:
1. Either you or a
group of people have reported ASB three times.
2. That the situation has been unresolved.
3. That you wish to activate Community
It would be helpful if you could
provide call takers with details of when and where previous reports
were made, with reference numbers if possible.
Community Trigger can also be
activated by emailing the FCR at email@example.com
or write to:
Force Communication Room
Welwyn Garden City
What can I expect?
To determine whether the threshold has been met, relevant agencies
will liaise within 72 hours of the report being made. A
meeting will then take place between the agencies to review your
case and the response and action taken. They will then make
recommendations and will put an action plan in place to try to
resolve the problem. You will be kept up to date as the
If you are unhappy with the
response you receive during the Community Trigger process, a
complaint can be made by calling 101.