In an emergency always
An emergency is when:
- Someone is injured, being threatened or is in danger.
- There is a risk of injury to someone or a risk of serious
damage to property.
- A crime is in progress or you suspect a crime is in
- There is a serious incident which needs immediate police
- Someone suspected of a crime is nearby.
In a non-emergency
When should I use
You should call 101 to report crime and other
concerns that do not require an emergency response. For example,
- Your car has been stolen.
- Your property has been damaged.
- You suspect drug use or dealing in your neighbourhood.
- Give the police information about crime in your area.
- Speak to the police about a general enquiry.
You should always call 999 when it is an emergency, such as
when a crime is in progress, someone suspected of a crime is
nearby, when there is danger to life or when violence is being used