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Emergency Calls

Hertfordshire Constabulary


In an emergency always dial Telephone 999


An emergency is when:


  • Someone is injured, being threatened or is in danger.
  • There is a risk of injury to someone or a risk of serious damage to property.
  • A crime is in progress or you suspect a crime is in progress.
  • There is a serious incident which needs immediate police attendance.
  • Someone suspected of a crime is nearby.





In a non-emergency dial Telephone 101


When should I use Telephone 101?


You should call Telephone 101 to report crime and other concerns that do not require an emergency response. For example, if:


  • Your car has been stolen.
  • Your property has been damaged.
  • You suspect drug use or dealing in your neighbourhood.

Or to:


  • Give the police information about crime in your area.
  • Speak to the police about a general enquiry.


You should always call Telephone 999 when it is an emergency, such as when a crime is in progress, someone suspected of a crime is nearby, when there is danger to life or when violence is being used or threatened.