Home Page > Advice > Hate Crime

Reporting Hate Crime


Hate crimeA hate crime is any criminal offence that is targeted at a person because of hostility or prejudice towards their race, religion, sexual orientation, transgender identity or disability.


If you have been harassed, abused or assaulted because of who you are or what you believe in, then you are a victim of hate crime.


Typical hate crimes include:

  • Physical assault
  • People swearing or making abusive remarks
  • Spitting or insulting gestures
  • People doing things that frighten, intimidate or cause distress
  • Bullying at school, college or place of work
  • Arson
  • Having property stolen or damaged
  • Disputes with neighbours

Don't ignore it. Report it!

Hertfordshire Constabulary encourages victims and witnesses to report hate crimes and hate incidents. All reports will be taken seriously and treated sensitively.


Hate crimeBut why should hate crimes be reported?


Firstly, police can then investigate hate crimes and potentially bring the offenders to justice. Offenders can face a longer sentence if convicted of a  crime that is proven to be hate-related.


Secondly, reporting an offence means that victims will receive support and advice from one of the Constabulary's dedicated Hate Crime officers - who are trained in dealing with these kinds of incidents. See below for more information on Hate Crime officers.


Thirdly, reporting hate crime means that the police and other authorities can better understand the problem within our community. This means they can better respond to the problem and in the long term there will hopefully be fewer hate crimes and fewer victims as a result.


Incidents of hate crime can be reported via the non-emergency number 101. In an emergency, where there is an immediate threat to life or property always dial 999.


Third party reporting centres


If you do not feel comfortable talking directly to the police, you can report an incident at a third party reporting centre. For a list of centres and how to get in touch with them click here.


Online reporting


True Vision

If you would prefer to report a hate crime or incident online, then you can through the True Vision website here


True Vision is a national website that provides information about hate crime and how to report it. It has lots of useful information including personal safety information and links to organisations that can offer support and advice.


If the incident occurred in Hertfordshire, it will then be investigated by Hertfordshire Constabulary with the support of a specially-trained hate crime officer (see below).


Hate Crime Officers


Hertfordshire Constabulary has dedicated hate crime officers, who can offer victims help, support and advice. They can meet victims in a place they feel comfortable and safe, and will explain options available to them.


They can also be there for a victim if a statement needs to taken and if the case goes to court. If necessary, steps can be taken to help victims follow what's going on during court hearings. Victims can be confident that they will be treated with respect and in confidence. 


Stevenage and North Herts


Telephone 01438 757697

Email Rebecca.driscoll@herts.pnn.police.uk


Hate crimeBroxbourne and East Herts


Email Samantha.bailey@herts.pnn.police.uk


Three Rivers and Watford

PC 1008 Pat DAVEY

Telephone 01923 472085

Email pat.davey@herts.pnn.police.uk


Dacorum and St Albans

PC 867 Donna HORWOOD

Telephone 01442 271077

Email donna.horwood@herts.pnn.police.uk


Welwyn Hatfield and Hertsmere

PC 1915 Irfan ISHAQ

Telephone 01707 638176

Email irfan.ishaq@herts.pnn.police.uk


Homophobic and Transphobic Crime: Lesbian and Gay Liaison Officers (LAGLOs)


Hertfordshire Constabulary has trained a number of officers and staff as Lesbian and Gay Liaison Officers (LAGLOs) who are there to assist both victims and investigators of crimes.


For more information about LAGLOs visit the Force's dedicated webpage here.


Further support for victims and witnesses


Through the Witness Intermediary Scheme, Hertfordshire Constabulary can also provide support to victims and witnesses who may have learning difficulties, mental health problems, a physical disability or are under the age of 17.


A specially trained professional will be called on to help a witness or victim understand questions being put to them and to have their answers understood.  This person will then be present at each stage of the criminal justice process, from a police interview through to a trial. They help make the process accessible to some of the most vulnerable people in society and may be the difference between a witness being able to testify or not.


Hate Crime Film

Hertfordshire Constabulary has created a short film of victims' experiences of hate crime. Six Hertfordshire residents, who have experienced hate crime because of their disability, religion, transgender identity, sexual orientation and race, talk about what happened to them and stress the importance of reporting incidents to police. Click on the link below to watch it.

Hate crime film: Don’t suffer in silence


No-one has to put up with hate crime – report it!


Watch the 'It Gets Better Project' video by ACPO / College of Police: