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Information Charter

 

Purpose


This Information Charter sets out the standards that you can expect from Hertfordshire Constabulary when we request or hold personal information about you; how you can get access to your personal data; and what you can do if you think standards are not being met.


About personal information


Personal data is information that relates to living individuals. It does not include information relating to groups or communities of people, organisations or businesses.


The Data Protection Act 1998 regulates the management of personal information. We need to handle personal information about you so that we can provide services for you. This is how we look after that information.


When we ask you for personal information, we undertake:


• to make sure you know why we need it
• to only ask for what we need, and not to collect too much or irrelevant information
• to protect it and make sure nobody has access to it who shouldn’t
• to only share it with other organisations when the law allows
• to make sure we don’t keep it longer than necessary, and
• not to make your personal information available for commercial use without your permission.


In return, we ask you to:


• give us accurate information, and
• tell us as soon as possible if there are any changes, such as a new address.


This helps us to keep your information reliable and up to date.


You can get more details on:


• how to find out what information we hold about you and how to ask us to correct any mistakes
• agreements we have with other organisations for sharing information
• circumstances where we can pass on your personal information without telling you, for example, to prevent and detect crime or to produce anonymised statistics
• our instructions to staff on how to collect, use and delete your personal information
• how we check the information we hold is accurate and up to date, and
• how to make a complaint

 

For more information, please contact:

 

Hertfordshire Constabulary
Information Compliance Office
Hertfordshire Constabulary Police HQ
Stanborough Road
Hertfordshire
AL8 6XF


Telephone: Telephone 01438 757449


When we ask you for information, we will keep to the law, including the Data Protection Act 1998.


For independent advice about data protection, privacy and data sharing issues, you can contact the Information Commissioner at:


Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF


Telephone: Telephone 08456 306060 or Telephone 01625 545745

 

Fax: Telephone 01625 524510


Web Link www.ico.gov.uk