Latest News

MBE for Constabulary’s Longest Serving Employee



Hertfordshire Constabulary’s longest-serving employee has been nationally recognised in the 2013 New Year’s Honours list for her commitment and dedication to the improvement of the Criminal Justice System in Hertfordshire and for services to victims and witnesses.


 Lillian with Chief Constable Andy Bliss and colleagues at a presentation in July 2012Lillian Pilcher, of Welwyn Garden City, joined Hertfordshire Constabulary in 1964 and has been working for the Constabulary for a staggering 48 years. She works in the Criminal Justice Department of the Constabulary based at Hatfield Police Station.


Commenting on her award, Chief Constable Andy Bliss said: “It was a great privilege earlier this year to present Lillian with her long service award for nearly 50 years’ service with Hertfordshire Constabulary.  However, the award of an MBE is about much more than time served.  Lillian has made a massive contribution to improving the criminal justice system in Hertfordshire.  This award signifies the truly vital role that our police staff play in supporting front line police officers; helping to bring criminals to justice, keeping the public of Hertfordshire safe and supporting victims of crime.”


Detective Superintendent Jane Swinburne, Head of the Criminal Justice Department added: “This is fantastic news and thoroughly well deserved.  Lillian is a committed and dedicated member of the Constabulary who works tirelessly and from the heart for the public of Hertfordshire.”


David Lloyd, Police and Crime Commissioner for Hertfordshire said: “I thoroughly congratulate Lillian on her well-deserved award. The support and care of victims and witnesses must be central to the police and rest of the criminal justice system and Lillian is an inspiring example to all of us.”


Lillian commented: “I couldn’t quite believe it when I heard the news, but I am extremely excited about it and very honoured.  I see it as a tribute to all the people who work in roles supporting frontline police officers.”


In July 2012 Lillian was joined by her team and some of their family members for a special presentation to recognise her long service and the huge impact she has had on the Criminal Justice System in Herts.


The MBE Citation reads:


Throughout her service she has inspired superb administration within the Criminal Justice System (CJS) ensuring there is a sound basis for best practice in business continuity. She has made a sustained outstanding contribution, never allowing services to victims of crime to be compromised by changes in process, or CJS location, or changing relations between CJS and the police. 


She played a critical role in these major changes in the way business was conducted through supporting and guiding colleagues, all without interruption to the delivery of service to victims and witnesses. 


Her practical approach helped develop excellent working relationships with the police and Crown Prosecution Service. Her contribution provided the building blocks for the integrated prosecution teams in place today, underpinning the improvements seen in performance across the CJS within the county.