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Police app makes Hertfordshire Constabulary even more accessible

18/05/2017

 

mobile app

 

Hertfordshire Constabulary’s new mobile phone app will make them even more accessible to the public.

 

The Hertfordshire Police App, which can be downloaded from the iTunes App Store and Google Play Store, is available on iPhone and Android devices. As well as providing up to date information on news and policing in local areas, users can also directly link through to the forces new online crime report and live web-chat.

 

The ability to report crimes online and increase the ways the public can contact the police is a central part of the Police and Crime Commissioner, David Lloyd’s, Community Safety and Criminal Justice Plan for Hertfordshire.

 

PCC David Lloyd said: “The app is yet another way of contacting the police and gives the public more options and an alternative to using the phone.

 

“I want to make it as easy as possible to contact our officers and not everybody wants to speak to an officer – being able to use web-chat on their phone, or report crimes via the app is a great service.

 

“I’m also encouraged that since we launched the online services at the beginning of the month, we’ve seen a 53% increase in our web-chat and 44% increase in crimes being reported online.”

 

A video, showing the public how to use the new services was made available earlier this month and can be viewed on the Constabulary and Commissioner’s Facebook and YouTube channels.

 

Other online services include Online Intelligence which enables information to be digitally reported directly to the police, information on how to apply for a range of services and details on how to contact various departments within the force.

 

Chief Constable Charlie Hall added: “I am really pleased to see the use of these new online services increasing. By expanding our online services we’re reducing the pressure on our control room, which means that they can focus on those truly urgent 999 calls.”

 

These online services are available as an alternative to calling 101 for non-emergency matters. Please remember that you should always call 999 when it is an emergency, such as when a crime is in progress, someone suspected of a crime is nearby, when there is danger to life or when violence is being used or threatened.

 

We welcome any feedback from the public using our new services to help improve development in the future.