If you need the police to attend as
quickly as possible, phone 999 and say that you want the
What is an emergency?
Call 999 if:
- Someone is injured, being
threatened or is in danger.
- There is a risk of injury to
someone or a risk of serious damage to property.
- A crime is in progress or you
suspect a crime is in progress.
- There is a serious incident which
needs immediate police attendance.
- Someone suspected of a crime is
You can phone 101 to make non-emergency calls or
to report a crime that is not in progress to Hertfordshire
Constabulary. Alternatively, you can call 01707 354000 for non-emergency
Please note, we record all calls to
and from the following units in the Professional Standards
Department to prevent and detect crime and for training and
monitoring purposes: -
- Public Complaints Unit
- Misconduct Unit
- Administrative Unit
Deaf, deafened, hard of hearing or
Hertfordshire Constabulary operates
an Emergency Text Messaging Service. If you are Deaf,
deafened, hard of hearing or speech impaired you can use this
service to contact Hertfordshire Constabulary.
Simply text to:
07786 207 091
Hertfordshire Constabulary will
reply to you by SMS - if no reply is received, try other ways to
contact the emergency services. Resend your message and keep
trying until your text is acknowledged.
new text message, enter details about the problem.
Choose to send message, then send to
07786 207 091.
The message is sent to the Police
Force Control Room, who will deal with the
A reply is sent from the Police Force
Control Room when received. They may ask
Please click on the link below to
see a leaflet with details of this service: -
Emergency Text Messaging
Hertfordshire Constabulary also
operates a textphone system for use in case of an emergency or
The textphone telephone number
The fax number is 01707 354409.
If you would like to report a rape,
you have two options. Firstly, you can contact the police
Alternatively, if you would prefer
not to speak to the police, you can go for the self referral
option. To do this, please click here.
Fraud can come in many shapes and
sizes but from November 1st 2012, victims of fraud in Hertfordshire
are asked to report it via Action Fraud – a national centre that
provides a single point of contact for reporting and advice.
Victims also come in many shapes and sizes – including businesses
as well as individuals – no matter who you are, if you’ve been a
victim of fraud in the last 12 months:
0300 123 2040
0300 123 2050
Or go to:
Remember, if a crime is happening to you or someone you know right
now, or you believe someone may be in danger, always
Non-urgent enquiries and
There are two ways to contact us
with non-urgent enquiries or feedback.
Hertfordshire Constabulary Headquarters
Welwyn Garden City
Freedom of information
If you want to make a Freedom of
Information Act, please click here.
Force Communications Room
If you’d like to visit the Force
Communications Room, please click here.