| Emergency Calls | Emergency Text Messaging
| Non-Emergency Calls |
| Reporting Rape and Sexual Assault
| Reporting Fraud |
| Non-Urgent Enquiries and
Feedback | Postal Address | FOI Requests
| Force Communication Room Visits
| Letter of
Appreciation | Make a Complaint |
If you need the police to attend as
quickly as possible, phone 999 and say that you want the
What is an emergency?
Call 999 if:
- Someone is injured, being threatened
or is in danger.
- There is a risk of injury to someone
or a risk of serious damage to property.
- A crime is in progress or you suspect
a crime is in progress.
- There is a serious incident which
needs immediate police attendance.
- Someone suspected of a crime is
Emergency Text Messaging
Emergency Text Messaging is a
service that enables people who are deaf or speech impaired to
report emergencies to the police, fire and rescue, ambulance and
coastguard by text message from their mobile phone.
You have to be registered to use this
service. To do so, follow these steps: -
* Simply text
'REGISTER' from your mobile phone
* You will receive a
text message back to your mobile phone. Text back the reply
* You will
receive a confirmation text message in response to confirm you have
registered to use the service.
For more information visit www.emergencysms.org.uk.
For further information for those who are deaf
or hard of hearing, please click here.
You can phone 101 to make non-emergency calls or
to report a crime that is not in progress to Hertfordshire
Constabulary. Alternatively, you can call 01707 354000 for non-emergency
Please note, we record all calls to
and from the following units in the Professional Standards
Department to prevent and detect crime and for training and
monitoring purposes: -
- Public Complaints Unit
- Misconduct Unit
- Administrative Unit
Those who are deaf or speech
impaired can contact their local PLOD by clicking here or send a
text message from a mobile phone to 07786 207091. This
number is only used in Hertfordshire. PLEASE NOTE THAT AT THE
PRESENT TIME, THIS NUMBER IS TEMPORARILY NOT WORKING.
Reporting Rape and Sexual
If you would like to report a rape,
you have two options. Firstly, you can contact the police directly
on 999 (in an emergency) or on
Alternatively, if you would prefer
not to speak to the police, you can go for the self referral
option. To do this, please click here. This website gives contact
details for the Sunflower Centre, where you can report sexual
assault in confidence.
Fraud can come in many shapes and
sizes and victims of fraud in Hertfordshire are asked to
report it via Action Fraud – a national centre that provides a
single point of contact for reporting and advice.
Victims also come in many shapes and sizes – including businesses
as well as individuals – no matter who you are, if you’ve been a
victim of fraud in the last 12 months:
0300 123 2040
0300 123 2050
Or go to:
Remember, if a crime is happening to you or someone you know right
now, or you believe someone may be in danger, always
Non-urgent enquiries and
There are two ways to contact us
with non-urgent enquiries or feedback.
For all correspondence, including
post for officers or staff based at other Hertfordshire police
Hertfordshire Constabulary Headquarters
Welwyn Garden City
Freedom of information
If you want to make a Freedom of
Information Act, please click here.
Force Communication Room
If you’d like to visit the Force
Communications Room, please click here.