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ADVICE ABOUT DEALING WITH SUSPECT PACKAGES

There have been no incidents of chemical or biological attacks in the United Kingdom and the current threat assessment of a terrorist or criminal Chemical or Biological attack is low. There is no information to suggest that Hertfordshire is a target, however members of the public and local businesses are urged to remain vigilant.

World wide there has only been one episode of biological attack via the mail system, which happened in America shortly after the World Trade Centre atrocities on September 11.


Prevention Advice
Every business and organisation should consider assessing and reviewing their protocols for handling mail. Good sense and care should be used in inspecting and opening mail or packages. All staff should me made aware of the protocols.
Every business and organisation should review their security measures. They should ensure any access control system is working effectively for staff, visitors and contractors. Identification cards and passes should be worn visibly and a ‘challenge culture’ adopted and encouraged ensuring only authorised persons are on the premises. Visitors to sensitive areas should be supervised at all times.
CCTV systems should be examined to confirm they are working effectively and there are sufficient tapes that can be retained in case the police need them. Regular security checks should be made of sensitive areas including air conditioning intakes and plant rooms.
Businesses should ensure air conditioning plant rooms, water storage tanks and other vulnerable equipment or plant is secured from unauthorised access and all existing keys can be accounted for.
It is important that staff are kept informed and reassured that the risk is LOW and they should not over react or panic.

Suspect Packages - Practical Guidelines

  • Try to ensure all incoming mail, despatch, lorry, van and motorcycle courier deliveries or hand-delivered items are processed at one single location (e.g. post room)

  • Examine (feel or if available scan/x-ray) unopened envelopes for foreign bodies or powder

  • Open letters, if possible by using a letter opener, using the minimum of movement to avoid spilling any contents

  • Each organisation should assess whether it is a possible target and if so may consider additional precautions such as advising staff to wear gloves, restricting opening of mail to trained individuals and having a Polaroid camera nearby

  • Letters and packages may be considered suspicious if there are threatening or suspicious messages written on it, oily stains, discoloured, strange odour, unexpected from foreign countries, no postage or postage cancelled, improper spelling of common names, places and titles or incorrectly addressed

  • Suspicious packages, whether opened or otherwise, should be placed intact and with minimal disturbance into any readily available sealable bag, container or box preferably a clear sealable plastic bag or plastic container

  • Consider whether the recipient or victim of the package/substance is likely to be a target

  • Consider where the package has come from, any identifying address and make enquiries to see if anyone is expecting a delivery

  • Consider whether the package should be retained for evidential purposes

  • Contact the Police by dialling 999, making sure you tell them what you believe the hazard. Be prepared to give details of the full description of the package or letter and the reasons for your suspicion

  • The room in which the item is located should be closed and isolated making sure windows and fire doors are secured and access is prevented

    If a chemical or biological incident is suspected
  • The recipient/opener/handler should not touch their eyes, nose or other parts of their body and not touch or brush clothing that may have been contaminated. They should be reassured that they are extremely unlikely to feel any immediate effects IF AT ALL and that medical aid will be provided for them

  • They may be allowed to wash their hands in a weak bleach solution (one teaspoonful of domestic bleach to one litre of water) and then rinse in ordinary soap and water

  • Try to ascertain how many other people may have been exposed to the material and keep a detailed list

  • Possible victims should be removed to a comfortable room as close to the isolated room as is practicable to avoid a further spread of potential contamination and should STAY THERE until emergency services arrive

  • If either room is connected to an integrated/recycled air conditioning ventilation system, that room or local system must be shut down

  • There may not be a requirement for further evacuation from the building once the room has been physically and technically isolated

  • The Fire & Rescue Service have officers equipped and trained in dealing with Chemical Biological incidents. The Paramedic Service has access to decontamination facilities. The Police will co-ordinate the response of all Emergency Services as necessary

  • Businesses should contact the force's Counter Terrorism Security Adviser for further advice.


© Hertfordshire Constabulary 2008