Your Right to Information

Freedom of Information Act

The Freedom of Information Act was passed on 30th November 2000. It creates a general right of access to all types of recorded information held by public authorities. It also sets out exemptions from that right and places a number of obligations on public authorites.


The Freedom of Information Act (FOIA) will give you a right of access to recorded information held by public authories (subject to certain exemptions). The Act applies to the vast majority of public authorities in the United Kingdom, including Hertfordshire Constabulary and the Police and Crime Commissioner for Hertfordshire.


Your rights to information under the Freedom of Information Act came into Force on 1st January 2005. Subject to certain exemptions, we will be required to:


  • let you know in writing whether we hold information you have asked for; and
  • provide any information we have to you within 20 working days
  • provide advice or assistance to you or anyone else seeking information (e.g. to explain what information is available or to clarify what you want to know.


How to make a Freedom of Information request

Anyone, anywhere in the world can make a request provided it is made in writing by letter, fax or email. Text messaging is not a valid form of writing under the legislation.


Hertfordshire Constabulary has 20 statutory working days to respond to a request for information.


Information Rights
Bedfordshire Police HQ
c/o Hertfordshire Constabulary
Woburn Road
MK43 9AX

Tel: Telephone 01234 842547



Review Procedure

Hertfordshire Constabulary provides you the right to request a re-examination of your case under its review procedure.


If you are dissatisfied with the service you have received from Hertfordshire Constabulary in meeting with your request for information under the Freedom of Information Act 2000 the following document sets out our review procedure.


Click here to view the review procedure


If you decide to request such a review and having followed Hertfordshire Constabulary's full process and you are still dissatisfied, then you have the right to direct your comments to the Information Commissioner who will consider your request.


The Information Commissioner

The Information Commissioner has a duty to promote best practice under the Act and to ensure compliance. The Commissioner's address is:


The Office of the Information Commissioner
Wycliffe House
Water Lane


Information Commissioner's Office

Information Commissioner's Office: Promoting Openness