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Web chat

Web chat is 24 hour service and can be accessed by clicking the green icon displayed at the bottom right of the screen throughout our website.  It also works on mobile devices and tablets.

It is a great service to use if you are hard of sight or sound or if you are in an environment or situation where you may not be able to talk freely on the telephone.  You can start talking to a police operator now via our web chat service.

Download our app

You can keep up-to-date with all of the latest news from around the county and your district by downloading our Hertfordshire Constabulary mobile app. 

As well as  being able to locate your nearest police station or who your local officers are, you can also report crime and live chat with police operators on the go. 

(Please note that whilst our new website has just launched you may experience some issues with some of the app's features initially but we hope to get this smoothed out very soon.)

Our app is available for download today on both Android®and iPhone®


By phone



Call  101 for non-emergency enquiries. Using this number, you can report an incident or get help.

If you're deaf or hard of hearing, use our textphone service on  18001 101 or chat to us live through our webchat service.



Call  999 if;

  • a serious offence is in progress or has just been committed
  • someone is in immediate danger or harm
  • property is in danger of being damaged
  • a serious disruption to the public is likely.

If you are hard of hearing you can use our textphone service 18000 or chat to us live using our webchat.


Emergency and cannot speak

If you are in a hostile environment or situation and you can't talk, you can call us on 999 and press 55 to tell us that you are unable to speak but that you need our help.


Anti-terrorist hotline

Call the UK Anti-Terrorism Hotline on  0800 789 321 if you've seen or heard something that you think could suggest terrorist activity.


Remain anonymous

You can report a crime or suspicious behaviour to Crimestoppers online, or by calling them on  0800 555 111


Visit your local police station

A list of operational police stations, including those with front counter services.



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