Policing Hertfordshire for everyone
Objective 2 (External) - Improve the ways we support vulnerable victims focusing on
- Victims of Anti-Social Behaviour (ASB)
- Providing specialist support to victims based on their Protected Characteristics
- Protecting people that are vulnerable to violence
- Protecting people who are vulnerable to exploitation
- Protecting people who are vulnerable to radicalisation
1) What we need to do
Improve satisfaction levels for victims of ASB who have been identified as vulnerable due to having a long term illness or disability (LTIDI). This is in response to a 2.3% decrease in satisfaction levels for victims of ASB with LTIDI and a 15% decrease in relation to the ‘action taken meeting their needs’ between 2012 and 2016.
- Gain an understanding of exactly what it is that has caused the reduction in satisfaction levels of victims with LTIDI over the last four years.
- Design a process to improve satisfaction of ASB victims who LTIDI.
- Develop ways to improve our support to vulnerable victims of ASB by exploring opportunities with the Beacon Team, Safer neighbourhood Teams and the Force Communications Room.
- Improve satisfaction levels of people with LTIDI (ASB surveying)
2) What we need to do
Increase specialist support to our vulnerable victims, in particularly younger and older people, lesbian and gay people and people with disabilities. Gap identified through victim interviews which show that people with disabilities have a lower level of satisfaction in the service provided by Hertfordshire Constabulary.
- Ensure that interaction with children and young people is targeted and focuses appropriately to those most at risk including offenders and victims
- Look for opportunities to further maximise the use of the Lesbian and Gay Liaison Officers (LAGLO) to ensure their services provide reassurance and support when and where it’s needed
- Establish a framework to give our staff the skills to confidently deal with older people and people with disabilities and explore opportunities for some officers / staff to specialise in a similar way to LAGLOs.
- Proportion of young people entering the criminal justice system for the first time (Baseline data to be obtained from 6th April 2016)
- Greater use of the LAGLOs and higher reporting of Lesbian and Gay Hate Crime demonstrating greater confidence in the police within the community
- The introduction of new framework to provide all staff with skills to confidently deal with older people and people with disabilities or long-term illnesses
- Specialist support being available to victims with LTIDI
3) What we need to do
Protect people that have been identified as being at particular risk of becoming a victim of violence due to their culture
- Work with partners to identify where the emerging communities are in Hertfordshire that, by virtue of their culture, are vulnerable to Female Genital Mutilation (FGM). There are currently no known identified cases in Hertfordshire although we know FGM is rarely disclosed by victims.
- Work with Partners to communicate with the relevant communities to educate them about the inhumanity and consequences of FGM and safeguard babies and children in future.
- Effectively work in partnership with a specialist FGM social worker, who will be co-located with specialist police teams to improve outcomes.
- Further develop ways to encourage Honour Based Violence and Forced Marriage victims to have the confidence to report incidents by maximising opportunities such as those afforded by the Faith Leaders Group and interaction with young people.
- Further develop ways to encourage Gypsy Traveller domestic abuse victims to have the confidence to report incidents of domestic abuse by maximising opportunities such as those afforded by the Gypsy Traveller Domestic Abuse Working Group.
- Emerging Communities that are vulnerable to FGM have been identified
- The number of opportunities taken by Police and Partners to educate communities about FGM
- Police and Partners identified incidents of potential FGM
- Increase reporting of Honour Based Violence and Forced Marriage as a result of increased confidence - Interim Update by April 2018
- Increase reporting of Domestic Abuse cases by Gypsy and Travellers as a result of increased confidence Interim Update by April 2018
4) What we need to do
Protect vulnerable people from exploitation and modern slavery
- To help combat Child Sexual Exploitation (CSE) by identifying children who are showing the common characteristics of those at risk of becoming a victim.
- Identify gangs and individuals who are behaving in such a way that would suggest they are involved in CSE, giving consideration to patterns of behaviour and crime series.
- Improve partnership representation on the multi-agency Sexually Exploited and Runaway Children Panel (SEARCh).
- Build understanding of equivalent services outside Hertfordshire and map the capabilities in surrounding force area to improve safeguarding opportunities.
- To identify individuals (trafficked or otherwise) who are victims of Modern Slavery.
- To build confidence in victims of Modern Slavery to engage and report crimes to Law Enforcement Agencies.
- Increase in referrals of cases involving Child Sexual Exploitation - Interim Report by April 2018
- Increase in reporting in Modern Slavery - Interim Report by April 2018
5) What we need to do
Protect people from radicalisation by increasing PREVENT awareness and understanding among our frontline staff who engage with the public and ensure they understand what radicalisation means; why people may be vulnerable to being drawn into terrorism as a consequence; the measures that are available to prevent people from becoming drawn into terrorism and how to challenge the associated extremist ideology.
- All officers and staff in Hertfordshire Constabulary to understand why people may be vulnerable to radicalisation, and make good use of the options available to ensure that support is provided to prevent them being drawn into terrorism.
- An increased number of referrals in relation to those who may be vulnerable to Radicalisation - Interim Update by April 2018
What our outcome will be:
People in Hertfordshire who are vulnerable due to their Protected Characteristic are safer from ASB, violence, exploitation and radicalisation.
We will deliver this through the following plans/activities:
- Equality Duty
- Sexually Exploited and Runaway Children Panel
- CHANNEL & Case Management (PREVENT)
- Partnership Working with Children’s Services
- Gypsy Traveller Domestic Abuse Working Group
- Faith Leaders Group
Source of objective:
- Equality Working Group
- Benchmarking against 2012 – 2016 Objectives
- Force Control Strategy (March 2016)