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Tackling domestic abuse during the coronavirus pandemic – we're here to help

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We have continued to prioritise tackling domestic abuse throughout the COVID-19 pandemic, despite lockdowns and social distancing measures.

We are still actively protecting victims and their families and pursuing perpetrators. Officers are also equipped with personal protection equipment (PPE) and can attend domestic abuse incidents reported to us whatever the circumstances.

There are ways to get in touch with us if you have concerns for you or your family’s safety, but are afraid to call because your partner is close by.

  • If you or your family are in immediate danger always call 999.
  • If you feel you cannot speak, you can alert us silently by dialling 999 from a mobile phone then pressing 5 5.
  • You can also report non-urgent matters silently via our web chat service.
  • Also consider opportunities to contact us when you and the abuse perpetrator may be apart, such as while exercising or while shopping for food and other essentials.

Domestic abuse affects men and women of all ages and backgrounds. It is not just violence, it can include psychological, emotional, sexual, financial or other abuse. Perpetrators may use the current social isolation measures to exert further control over their victims.

If you would prefer not to contact police directly, there are many independent support services in Hertfordshire that you can contact as well. These include:

  • Information and advice for anyone affected by domestic abuse in Hertfordshire is available at
  • Herts Independent Domestic Violence Advocacy Service (IDVA) on 0300 790 6772 (open Monday to Friday from 9am to 5pm) which can will signpost you to the correct services.
  • The Hertfordshire Domestic Abuse Helpline is a free, confidential and anonymous support service for anyone affected by domestic abuse. Call 08 088 088 088 Monday to Friday from 9am to 9pm, weekends and Bank Holidays from 9am to 4pm or email in confidence. Visit the Hertfordshire Domestic Abuse Helpline website for more information.

Further information

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