The OPLO will contact you within 14 days of the crime and will discuss any concerns you may have and also will tell you about their role. If appropriate they can visit you at your home.
During this visit, the OPLO will complete a risk assessment with you which covers such areas as home security, your welfare, how to deal with unexpected callers to your home or nuisance telephone calls.
They will talk to you about how to deal with door step callers, listen to any concerns you may have and will work with you to find solutions to any problems raised.
The OPLO can supply small alarms to help you feel reassured and can also arrange for other police departments to help, for example your local neighbourhood police officer.
They can also speak to other agencies that may be able to help such as the Citizens Advice Bureau, the County Council, the RVS or the telephone preference service (to help with nuisance calls).
Another agency that specifically helps older people is Age UK.
The OPLO will then keep in touch with you with a follow up call within three months of the crime to check on your welfare and discuss how they can help you further.