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Key questions

Police Support Volunteers

Key questions and answers for those thinking of applying to become a police support volunteer.

Do I need any qualifications to become a volunteer?

Volunteers do not need any academic qualifications, but will need basic numeracy, literacy and computer skills. You will also need to have the ability to work in a team environment and the willingness to learn new skills.

Will any police checks be carried out on me?

As a volunteer you will, at times, have access to confidential information and therefore any successful applicants will be subject to our vetting processes.

What hours would I be required to do?

As a police support volunteer you may volunteer for anything up to 16 hours a week (in any one role). The days/hours you do will be negotiated between yourself and your volunteer advisor. Your volunteer advisor will be your main point of contact and responsible for assigning tasks to you.

Will I have to wear a uniform?

No but, dependant on your role, you will be expected to wear smart office attire. Your volunteer advisor will be able to confirm the standard of dress required for the role. You will be issued one of our identification badges.

What training will I be given?


Initially all new volunteers are asked to complete a set of e-learning packages within the first six weeks of joining us. The training can be accessed through “NCALT."  NCALT is the National Centre for Applied Learning Technologies. It provides a managed learning environment (MLE) for police officers, staff and volunteers.

You will also receive the relevant training pertinent to the volunteer role you have been recruited to.


Will I be paid any expenses?

As a volunteer, you will be reimbursed for your car mileage costs (up to 15 miles each way), parking costs and any other travel costs for the journeys to and from your home to your volunteering location.

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