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Hemel Hempstead South East and Kings Langley - Safer Neighbourhood newsletter - winter 2020/2021

Staying in touch during the pandemic

I lead a team of PCs and PCSOs called the Safer Neighbourhood Team.Sergeant Sarah Bunyan

We work to prevent crime and anti-social behaviour in this area.

We are based at Berkhamsted and Tring Police Stations but we also conduct regular patrols and hold socially-distanced surgeries or other events so that residents can continue to raise issues or concerns.

Read on to find out about more ways to stay in touch.

Sergeant Sarah Bunyan

 How we are working to keep your neighbourhood safe

Safer neighbourhoods: reducing crime, catching criminals and keeping people safe

Throughout the year, your Safer Neighbourhood Team sets priorities for policing in this area.

These priorities are based on reports or feedback from the public. We then work with our partners, including the local council, to tackle these issues. These priorities are discussed and updated throughout the year at priority-setting events. We advertise these events regularly on social media and OWL.PC Steve Taylor and PCSO Will Liddell (right) on one of several high-visibility patrols conducted to address antisocial behaviour at Bond Court in Apsley

You said:

Anti-social behaviour in Bond Court, Apsley.

We did:

We had received increased reports in relation to young people congregating to smoke cannabis in the underground car park at Bond Court in Apsley.

Residents told us that those responsible were taking shelter in the bike shed so new locks were
installed as a preventative measure. We have been working closely with Clarion Housing, who own the site, to make them aware of the issues. Both high-visibility and covert patrols have been stepped up but we are yet to identify those responsible. Once we have, we shall consider the use of Community Protection Warnings and Community Protection Notices – the terms of which will prohibit people gathering in the location.

You said:

Inconsiderate parking on Hempstead Road.

We did:

Several residents living near the football club on Hempstead Road in Kings Langley had reported inconsiderate parking on match days. Motorists have been parking on grass verges and dangerously obscuring drivers’ view from the Coniston Road junction. Local officer PC Karl Diggins has engaged with Kings Langley football club to request that tannoy announcements be made on match days, as well as safety messages sent out to players and supporters, plus members and supporters of other teams who also play at the location. We have also begun engaging with Hertfordshire County Council in relation to the possibility of bollard installation to prevent hazardous parking altogether.

echo - what matters most

echo: What matters most

You can use our community voice platform ‘echo’ to let us know what you think we should be prioritising in your area.

Your feedback will help towards shaping our local policing priorities, plans and campaigns.

OWL - Online Watch Link

OWL: Online Watch Link

Sign up to OWL to receive email updates from local police and Neighbourhood Watch officers about crime and anti-social behaviour in your area.

The updates are free and include relevant crime prevention advice.

  A message from Chief Inspector Craig Flint

I became chief inspector for Dacorum in March 2020, and as such I have overall responsibility for policing in the borough.Chief Inspector Craig Flint

Since becoming chief inspector here I have agreed local priorities for policing in our neighbourhoods, worked with key partner agencies and supported my teams as they tackle crime and anti-social behaviour.

Dacorum is a mixture of urban, market town and rural areas. With this comes often diverse expectations of policing. I am committed to reducing crime and creating an even safer borough for everyone. I am also passionate about local policing that is proactive and visible in our communities, and that uses a problem-solving approach. This means working with partner agencies and the public to prevent crime from occurring in the first place and challenging the root causes of anti-social behaviour and quality of life issues.

Counterfeit goods tackled in partnership

We have been running operations with partner agencies to address the sale of suspected counterfeit goods at Bovingdon Market.Sergeant Sarah Bunyan (front) with a colleague during one of several partnership operations to tackle the sale of counterfeit goods at Bovingdon Market

During the first operation in September, officers spoke to stall holders and explained the law around counterfeit goods. Later that month, officers returned with colleagues from Hertfordshire Trading Standards. They checked the goods at a large stall selling clothing and footwear. The goods were seized for further inspection and several people were reported for suspected counterfeit offences.

In October, officers and Trading Standards colleagues targeted ten smaller stalls selling handbags, clothing, accessories, footwear and Sky boxes. Again, all goods were seized and a number of people were reported for suspected counterfeit offences.

After being reported, these offences are investigated further and anyone found guilty of selling fake good faces an unlimited fine or up to 10 years in prison.

During the lockdown period, the village was subjected to chronic traffic congestion at the old airfield site. We, along with partners, attempted to engage with organisers to implement a traffic management plan and mitigate crowding. However this was unsuccessful and in mid-December, Hertfordshire County Council closed the market indefinitely after growing concerns around COVID-19 safety emerged.

Your police force working for you

As well as your Safer Neighbourhood Team, there are many more policing teams working in this area, and across the county, to keep you safe.

Our “Intervention” teams respond to emergencies and reports of crime, missing people or other urgent incidents. There is also a detective team who investigate crimes including burglaries.  Volunteer police officers from the Special Constabulary also provide support.

There is also a wide range of countywide specialist teams that work to investigate complex crimes, protect people and pursue offenders.

Collaborated teams such as the Bedfordshire, Cambridgeshire and Hertfordshire Road Policing Unit and Major Crime Unit work to keep our motorways safe and investigate the most serious crimes. We also work with partners including other police forces and law enforcement agencies to tackle cross-border crimes such as county drug lines and organised crime.

Protecting people from domestic abuse

The pandemic and associated restrictions have brought many challenges to individuals and families.  If home isn't safe, we're here to help.  If you or someone you know is experiencing domestic abuse, call 0300 790 6772* for advice and support.  *In an emergency, always call 999.  If you are afraid to speak, call 999 from a mobile and press 5, 5.  For mo

For people living with domestic abuse, it has been particularly difficult. Many were left feeling more isolated and vulnerable due to the measures. Early reports in lockdown also suggested that perpetrators may be using the restrictions to wield more control over their partners.

As a result we as a force stepped up our response to domestic abuse.  Working with partner agencies, we jointly-launched a social media and advertising campaign to let people know that help and support were available despite the restrictions on daily life.

As well as investigating crimes, our specialist Domestic Abuse Investigation and Safeguarding Unit has helped many people get into safe accommodation or apply for injunctions that will protect them and their families.

If you or someone you know is experiencing domestic abuse, call 0300 790 6772* for advice and support.

Remember - domestic abuse isn’t just about violence. It can be psychological, sexual or financially controlling behaviour. There’s no need to suffer in silence.

*  This number operates 9am to 5pm, Monday to Friday.  Calls outside of these hours may be diverted to a national helpdesk.

How to contact us


For general enquiries or to report a crime after the event:

  • Report online.
  • Use our webchat service by clicking on the green button on this website.
  • Call us on 101. (101 calls cost 15p per call but you can call 01707 354000 instead if your call plan includes free calls to 01 numbers).


In an emergency,  always dial 999. An emergency is when:

  • A crime is in progress or a suspect is nearby.
  • Someone is injured, threatened or in immediate danger.
  • There is a risk of injury or serious damage.
  • You need immediate police assistance.

Your Safer Neighbourhood Team

Hemel Hempstead Police Station


Your Safer Neighbourhood Team is based at:Hertfordshire Constabulary: Prevention First

Hemel Hempstead Police Station
Combe Street
Hemel Hempstead


To contact the team or to make an appointment to speak with them, please email them or call 101.

Social media

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You can follow local police at:

Other useful local contacts

Protect your money

Action Fraud: National Fraud and Cyber Crime Reporting Centre

Fraudsters continue to target Hertfordshire residents and are becoming increasingly more sophisticated.

Find out how to spot a scam and protect yourself online and offline. If you think you have been the victim of fraud, report via Action Fraud (opens in a new window) or call 0300 123 2040.

We’re recruiting now

If you or someone you know would like to become a police officer, we’re now offering a new educational route into policing, called Policing Education Qualifications Framework (PEQF).

We’re also recruiting police community support officers (PCSOs) and voluntary roles including part-time special constables. Find out about all of our current vacancies.

PCC plans largest force in history of Hertfordshire

Police and Crime Commissioner for Hertfordshire, David Lloyd

We all know that 2020 was different, difficult and challenging but the plan to build Hertfordshire’s largest ever police force remains on track.Police and Crime Commissioner for Hertfordshire, David Lloyd

Officer numbers in the county are already higher than a decade ago and are on course to increase to 2,314, the highest number ever, by early 2023. At the start of 2020 an overwhelming majority of residents told me they were happy to pay an average of £10-a-year more council tax to support the increase. I hope you are reassured that even after this increase, you continue to pay one of the lowest precept contributions for policing in England and Wales.

Due to the running of an effective and efficient constabulary, I have ensured that Hertfordshire is one of the few counties to maintain a dedicated local policing model. Each of our 10 districts has at least one fully-operational police station, complete with neighbourhood officers and emergency response teams. Her Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) has rated policing in Hertfordshire as ‘good’ across all areas including keeping people safe and reducing crime.

Wider work with partner agencies to reduce offending and to deliver on the public’s priorities has been conducted thanks to funding from my Criminal Justice Innovation Fund, Action Fund and Road Safety Fund.

My Community Safety and Criminal Justice Plan called “Everybody’s Business” is at the heart of what the constabulary and I do to maintain Hertfordshire as one of the safest counties in the country. I would encourage you all to read it on the PCC website (opens in a new window).

New officers for police stations across Dacorum

was pleased to attend the official reopening of Hemel Hempstead police station in 2020, after approving a £2.5 million modernisation to make it fit for purpose for the next 50 years.Police and Crime Commissioner for Hertfordshire, David Lloyd

There are also operational police stations in Berkhamsted and Tring enabling neighbourhood teams to be even closer to their communities. I have ensured that members of the public can contact local
officers by email to report a concern or a crime – contact details are in this newsletter. Or if you prefer, you can make an appointment to speak to them by emailing or calling 101.

Local policing priorities include tackling anti-social behaviour, which has seen more resources put into the Safer Neighbourhood Teams. There has also been an increase in targeted stop and searches to address drugs and youth violence.

I awarded an emergency COVID-19 grant to the South Hill Centre in Hemel Hempstead for a support coordinator for families affected by domestic abuse during lockdown.

Fly tipping has increased in rural areas during the pandemic, but I am pleased that Dacorum Borough Council is signed up to my scheme, which enables those who have rubbish dumped on their land, to have it removed for free.

A local policing priority which we will continue to tackle is speeding vehicles in rural villages. Recently my Road Safety Fund awarded a £75,000 grant for measures in Aldbury, plus additional money for projects in Northchurch and Chipperfield. This year I will take delivery of two new speed-camera enabled road safety vans, which will be deployed to those areas where the community raises

David Lloyd - Police and Crime Commissioner for Hertfordshire

Dedicated service for every victim in Hertfordshire

Beacon: Hertfordshire victim centre

In the unlikely event of becoming a victim of crime, it is important to know that you are entitled to support and services.

I am keen to ensure people are aware of their rights and entitlements, while remaining informed on each step of the journey in the aftermath of a crime.

For the past five years Hertfordshire’s Beacon victim care centre has been providing free and confidential advice to support adults and children who have been a victim of crime. They can provide practical and emotional support; advice and information; advocacy and restorative justice (the opportunity to communicate with the perpetrator if appropriate).

Two new specialist units have been created to assist victims of domestic abuse and those suffering from anti-social behaviour. Beacon already has the UK’s first dedicated Fraud Hub who contact every person in the county who has fallen victim to the crime.

Beacon’s services are available to all victims, including those who have chosen not to report the crime to the police. 

The Beacon Helpline is open from Monday to Friday from 8am to 8pm and Saturday from 9am to 5pm.


Hertfordshire is a safe place to live and work, but should you ever become a victim of crime then the Beacon team is available to help you. 

Contact the Police and Crime Commissioner for Hertfordshire

Police and Crime Commissioner for Hertfordshire, David Lloyd

To contact the Commissioner or find out more about his work and his new Community Safety and Criminal Justice Plan, visit his website (opens in a new window) or email.

Write to:

The Office of the Police and Crime Commissioner
Harpenden Police Station
15 Vaughan Road

Or call 01707 806100.

Social media

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You can follow the Police and Crime Commissioner for Hertfordshire at:

A neighbourhood/community

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