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Safeguarding of Adults at RiskElderly abuse

The duty of care in respect of safeguarding rests with all public services having contact with the general public, but the prevention, identification, investigation, risk management and detection of criminal offences against adults at risk is a fundamental role of the police service.


Hertfordshire Constabulary takes allegations of abuse against adults at risk seriously and within the County Community Safety Unit there is the Safeguarding Adults From Abuse (SAFA) Investigation Team who deal with allegations of crime committed against an adult at risk by a person in a position of trust or someone with a responsibility of care.


An adult at risk is anyone aged 18 or over;

• who is or may be in need of community services because of mental or other illness, disability or age, and
• who is, or may be, unable to take care of themselves against significant harm or serious exploitation.


Abuse can take the form of physical, sexual, financial, neglect, emotional, psychological and discriminatory nature


If you have concerns that an adult at risk is being abused:

Call Herts County Council  - Health and Community Services  number (including out of hours): Telephone 0300 123 4042.


If there is a danger to life, a risk of injury or a crime is taking place, call the Police by dialing Telephone 999 if an emergency or Telephone 101 in non-emergency situations.

If the adult at risk is living in a registered care home or receiving domiciliary (home) care services, you can contact the Care Quality Commission (CQC)  on  Telephone03000 616 161.


Alternatively if you are seeing a public service professional, such as a social worker, community nurse, GP, probation officer or district nurse, you can share your concerns with them. They have responsibilities under the county's safeguarding adult’s procedure and can advise you about what to do next.



Click here to contact the SAFA team.



Download Adobe PDF Document Click here to download the Safeguarding Adults Procedure.