In Herts you’re a person – not a number, says Superintendent transferee Elaina
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“The people are extremely friendly and welcoming.”
“My travel is now much shorter and my work/life balance is much better.”
“Yes, I would recommend Herts to a friend. Everything that I was ‘sold’ has turned into reality.”
Recent transferee police officers have no regrets about switching to Hertfordshire, including Superintendent Elaina Usher who transferred from the Met and oversees our Force Communications Room (FCR) where call handers answer 999 and non-emergency 101 calls.
“I can honestly say I have been struck by how friendly and welcoming everyone has been and the great thing here is that you’re a person – not a number,” said Elaina, who is originally from Seattle, Washington USA.
“Also, the commute! I am now a 10-minute drive from work, which is a lot different from my three-hour round trip when I was posted to Brixton. And that is the thing with the Met, you can be posted anywhere in Greater London.
“I originally joined the Met when I lived in London, however several years ago I moved to Herts and since then it had been on my mind to transfer to my local force where I feel I can directly make a difference to the communities of Hertfordshire.
“Within the FCR, I am ultimately responsible for the support of more than 300 people responding to the public’s calls for assistance and helping to keep the people of Hertfordshire safe.
“It is often my department that has the first contact with members of the public in their moment of need, helping to bring them to safety with compassion, composure and professionalism.
“I think policing is an absolute privilege and I love my job.
“I have a six-year-old little girl which is one of the reasons I transferred, actually. I really enjoy serving my community, my local community, but also helping make the county in which my little girl is growing up in a better place.”
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