Meet Ellie, Witness Care Team Leader

Looking for a fulfilling job with genuine purpose? Consider working for an organisation that’s putting crime and harm prevention first.

Previous administrative experience and a desire to help others led Ellie to join the Administration of Justice as a witness care officer five years ago.

“Friends often come to me for support and guidance, and I feel I’m an approachable person which lends itself well to this role, allowing me to communicate sensitively and efficiently,” said Ellie.

“When you help people throughout the court process and justice prevails, it is extremely rewarding. You truly feel like you make a difference to someone’s life and that you have contributed to something bigger than yourself.”

Witness care officers provide a single point of contact for victims and witnesses of crime, supporting them throughout the court and criminal process. They advise them on the outcome of court hearings, ensure safeguarding from defendants and signpost them to outside organisations that can help them further.

They also gain an impressive skillset, from administrative and communication skills to a deep insight into policing and the Criminal Justice System.

Ellie has worked within the team in a range of different roles, starting as a witness care officer before becoming a witness care coordinator. She is currently in a new role as a Team Leader.

Reflecting on her role, Ellie said: “It is a rewarding job that gives support to people when they need it and provides a great stepping-stone into the world of policing. It is also varied work because, while it has day-to-day structure, no two days are the same.

“We have an amazing team that deliver an exceptional service. The office environment is friendly, outgoing and extremely supportive. There is no one on the team you can’t ask a question to, and help is always given. Right now, we’re looking for new Witness Care Officers to join us.”

Would you like to work for an organisation that’s putting crime and harm prevention first?

We are recruiting now for witness care officers.

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