Six new recruits join around the clock team supporting Hertfordshire
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With more than 700 incidents and 300 crimes recorded each day in Hertfordshire, a robust and well-trained team to quickly respond to calls is essential.
Hertfordshire Constabulary has welcomed six new team members to its Force Communications Room (FCR) based at police headquarters in Welwyn Garden City. Calls can be received at any time of the night and day, so a team of around 330 people work around the clock, in shifts, supporting Hertfordshire communities.
FCR Chief Inspector Steve Alison offered his congratulations to the new communications operator recruits on passing the extensive training programme at their graduation ceremony on Friday 13 January, which was attended by friends and family.
He said: “You have joined a force that’s putting crime and harm prevention first, and, as the first point of contact for those needing our help, your role is vital.
“On an average day, we receive more than 500 999 calls and over 1,000 101 non-emergency calls. More than 700 incidents and over 300 crimes are recorded, and we attend over 170 immediate responses daily, despatching police cars with blue lights and sirens across the county.
“Your jobs will be immensely rewarding, making a genuine, positive difference to people from all walks of life as you help to make Hertfordshire a safer place to live, work and visit.”
Hertfordshire Constabulary is currently recruiting for more communications operators with applications short-listed on a weekly basis.
Call handlers work flexibly, including weekends, and evenings/nights, to answer emergency and non-emergency calls and direct resources across the county. The starting salary is £29,331 inclusive of shift allowance, if they work full-time.