Preventing and resolving crime and anti-social behaviour is a key part of Imran’s job as a PCSO. We’re looking for more people to assist him.
PCSO Imran was looking for a new challenge and joining the police is something he always had an interest in. He saw an advert on Facebook and decided he could be in uniform helping the public. He hasn’t looked back since.
“I was really attracted to the variety of the job with every day being different,” he said. “This is a role that really suits me, I love working with people and I wanted a career where I could make a difference to people’s lives.
“In my previous jobs I’ve worked as a security officer for Tesco, Boots and Cineworld, I was also a Domino’s delivery driver and I worked for Luton Borough Council as an enforcement officer.
“My people skills and experiences from dealing with customers in different situations I came across has really helped me in my current role. My experience aids me with helping and understanding people.
“I’m a people person and having strong communication skills and experience in dealing with a diverse range of people has certainly helped me in my policing role. It is extremely rewarding to know when I have made a difference in someone’s life.”
Imran knew he wanted to work in policing and becoming a PCSO for Hertfordshire Constabulary has been a great way to do this. “I knew I wouldn’t enjoy an office based job as I get bored quite quickly,” he recalled. “The fact that this role is people facing and involves being out and about in the community was a huge attraction.
“Hertfordshire is close to my home and heart, it’s a massive county and there is extensive cultural diversity, with people from different backgrounds, race, religions and different languages.
“Being a PCSO is about giving a voice to the vulnerable and helping the Hertfordshire community we are all a part of. I have seen vulnerable people exploited in the past, so I have used this role and my experience to engage with people of different ages, backgrounds, cultures and religions to reassure them that we are here to support and protect them against hurt and harm.”
Imran says that every day brings him a new challenge, spending his days working to make people feel safer in their communities and lessening the fear of crime through reassurance and personal contact.
Day to day he is involved in problem-solving work, visiting schools and community groups and making sure he’s accessible to anyone who needs his help.
“My role also allows me to develop close working relationships with key groups and agencies like local authorities, housing associations and schools, building relationships with them,” he explains. “This plays a key part in helping me to identify and tackle issues like anti-social behaviour and low-level offending, as well as providing information that can lead to the arrest and conviction of offenders.
“Preventing and resolving anti-social behaviour is a big part of the job as a PCSO, as this can have a devastating effect on people’s lives. In addition to helping victims, I work with those responsible to address and resolve their behaviour and this sometimes requires giving evidence in court, which can be daunting! Working with both parties has many challenges and there’s rarely an easy fix, but knowing you’ve done all you can to resolve a problem is really satisfying.
“My family and friends are all very supportive and proud of what I do. I have seven children who my wife and I look after, so it’s a busy household! The PCSO shift pattern allows a work-life balance which suits my family needs and I could not be happier, this was one of the reasons why I applied to Hertfordshire Constabulary.
“This is the best job in the world, going home and knowing you have made a positive difference to someone’s life whilst on duty is rewarding beyond words.”
Be part of a force that’s putting crime and harm prevention first and become a PCSO.