Six new recruits join the Force Communications Room

Last Friday (22 September), our new recruits were formally welcomed to Hertfordshire Constabulary where they will embark on their new careers in the Force Communications Room (FCR).

They join a team who answer 999 emergency calls and 101 non-emergency calls, webchat and online reports 24 hours a day, 365 days a year.

The latest cohort of six includes an ex-postman, a finance manager and a duty manager of a health club.

Family and friends attended police headquarters in Welwyn Garden City, with FCR Superintendent Elaina Usher offering her congratulations to the newest recruits. She said “Congratulations on completing your training. You now join the police family, and it really is a family, where we all support and look out for one another. It takes courage and resilience to work within the FCR and I have no doubt you are all prepared and capable to handle whatever situations you face with confidence. It is an extremely rewarding role, and you will have the opportunity to make a difference to people’s lives, when they need us most.”

We are currently recruiting for more communications operators with applications short-listed on a weekly basis.

Call handlers work flexibly, including weekends, and evenings/nights, to answer emergency and non-emergency calls and direct resources across the county. The starting salary is £32,772 inclusive of shift allowance, if you work full-time.

You’ll be supported by a friendly team and welcomed, whatever your background.

Find out more and apply now: Communications operator (opens in a new window).