Beware scammers targeting Christmas shoppers

At this time of year many people are starting their Christmas shopping, unfortunately fraudsters are also looking for opportunities to steal your money.

In the run up to last Christmas, Hertfordshire residents were being targeted by scammers posing as police officers, asking them to hand over cash and banking details. Rogue traders were also knocking on doors selling goods and services.

The most common scams in December 2023, unsurprisingly, involved online shopping, auction sites and retail scams, with more than 100 incidents of fraudulent activity reported.

Banking fraud also accounted for more than 50 offences, where victims out shopping or celebrating had bank cards stolen and then used by criminals to steal cash or buy goods.

Detective Chief Inspector Peter Hanks, from Hertfordshire Constabulary’s Serious Fraud and Cyber Unit said: “Everyone is busy in the run up to Christmas and anxious to get all their shopping done as soon as they can. Fraudsters take advantage of this urgency and target their victims in a variety of ways.

“If you receive a call you’re not expecting, you should be suspicious. Similarly, if you receive texts (e.g. parcel delivery texts) social media messages or emails offering you bargains do not click on links, always check that companies are legitimate by looking on a search engine and checking.   

“Also, remember that your bank, or the police would never call and ask for your bank account details, PIN or to withdraw money.”

Hertfordshire Constabulary recommends these top tips to help you beat the scammers:

1. Be suspicious of all ‘too good to be true’ offers and deals. There are no guaranteed get-rich-quick schemes.
2. Don’t agree to offers or deals immediately. Insist on time to get independent or legal advice before making a decision.
3. Don’t hand over money or sign anything until you’ve checked someone’s credentials and their company’s.
4. Never send money to anyone you don’t know or trust, whether in the UK or abroad, or use methods of payment you’re not comfortable with.
5. Never give banking or personal details to anyone you don’t know or trust. This information is valuable so make sure you protect it.
6. Always log on to a website directly rather than clicking on links in an email.
7. Always get independent or legal advice if an offer involves money, time or commitment.
8. If you spot a scam or have been scammed, report it and get help.
9. Don’t be embarrassed about reporting a scam. Because the scammers are cunning and clever there’s no shame in being deceived. By reporting it, you'll make it more difficult for them to deceive others.

For more information and help and to report fraud, go to Action Fraud, or call 0300 123 2040.

You can also report information online or speak to an operator in our Force Communications Room via our online web chat.

Alternatively, you can stay 100% anonymous by contacting the independent charity Crimestoppers on 0800 555 111 or via their untraceable online form.