Where to get help and support

Help and support is available to anyone experiencing violence, sexual offences or abuse in Hertfordshire.

General services are listed at the top of the page, with more specific national or local services listed in the dropdown menus below.

Report to us

Go to Report or call 101 to report crimes to police. If you are in immediate danger or need an immediate police response, always call 999.

Hearing or speech impairments

If you have a hearing or speech impairment, you can call 101 using SignVideo and you will be connected to a fully qualified interpreter.

In an emergency, you can call 999 using 999 British Sign Language (BSL) apps.  This is a service that connects you to British Sign Language Interpreters remotely through an app or a web-based platform, who then will relay the conversation with the call handler and emergency authorities. This service has been set up so that no deaf person will be excluded when they need to make an emergency call, therefore saving lives.

If you’ve pre-registered with the emergencySMS service, you can use our textphone service 18000 or text us on 999.

StreetSafe

The StreetSafe reporting scheme allows people to report locations that are of concern or where they don’t feel safe. The information is shared with local police and partners so that action can be taken to make these locations safer.

Herts Sunflower

Herts Sunflower provides a directory of information and services for those experiencing abuse in Hertfordshire. Sunflower provides a comprehensive directory of services for people affected by a wide range of issues relating to abuse including mental health and drug and alcohol services.

Hertfordshire Domestic Abuse Helpline

Hertfordshire Domestic Abuse Helpline provides free and confidential support on 08 088 088 088 (Monday to Friday from 9am to 9pm, and Saturday to Sunday from 9am to 4pm) or email.

Hertfordshire Sexual Assault Referral Centre

Herts – SARC offers free, confidential healthcare and compassionate support, in Hertfordshire, to people of all ages, who have experienced sexual assault, including rape. SARC services operate between 9am to 9pm (Monday to Sunday). You can contact them on 0330 223 0099.

Chrysalis Centre

The Chrysalis Centre helps people break the cycle of negative behaviours that can lead to abuse within relationships and families. Anyone in Hertfordshire or Bedfordshire who is concerned about their own behaviour can refer themselves to this free service.

Beacon

Beacon is Hertfordshire’s Victim Care Centre and is staffed by professionals from both Hertfordshire Constabulary and Catch 22, an independent organisation commissioned to support victims of crime in Hertfordshire. Help and support is available to all victims even if the matter has not been reported to police. Call 03000 11 55 55 or email.

National services